This Privacy Policy explains how Answerix (“we”, “us”, or “our”) collects, uses, and shares information when you use the Answerix mobile application and related services (the “Service”). By using Answerix, you agree to this Policy.
1. Information We Collect
We may collect the following categories of information:
- Account information, such as nickname, avatar, and sign-in identifiers from Apple, Google, or device-based authentication.
- Content you provide, including documents you upload, quiz activity, feedback, and related metadata.
- Usage and device data, such as app interactions, crash logs, device type, OS version, and approximate diagnostics needed to operate and improve the Service.
- Purchase information, such as subscription status for premium features. Payment processing is handled by Apple; we do not receive your full payment card details.
2. How We Use Information
We use information to:
- Provide, maintain, and improve Answerix features (including document processing, quiz generation, and study tools).
- Authenticate users, secure accounts, and prevent abuse.
- Process feedback and respond to support requests.
- Manage subscriptions and premium entitlements.
- Analyze product performance and fix bugs.
- Comply with legal obligations.
3. AI and Document Processing
Documents and related content you upload may be processed by our systems and third-party AI providers to extract text, generate quizzes, and deliver features you request. We use this content to provide the Service and do not sell your documents.
4. How We Share Information
We may share information with:
- Service providers that help us host infrastructure, store files, process AI requests, analyze crashes, or deliver notifications, under contractual confidentiality and security obligations.
- Platform partners, such as Apple and Google, for sign-in and in-app purchases.
- Legal and safety recipients, when required by law or to protect rights, safety, and integrity of the Service.
We do not sell your personal information.
5. Data Retention
We retain account and content data for as long as needed to provide the Service and for legitimate business or legal purposes. You may request account deletion in the app; some residual records may remain where required for security, fraud prevention, billing, or legal compliance.
6. Security
We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Choices
- You can update profile information in the app.
- You can delete your account from Account settings.
- You can manage subscription billing through your Apple ID / App Store settings.
- You can contact us to request access, correction, or deletion where applicable under local law.
8. Children’s Privacy
Answerix is not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.
9. International Transfers
We may process and store information in countries other than where you live. Where we do so, we take steps designed to provide appropriate protection consistent with this Policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will revise the “Last updated” date and, when appropriate, provide additional notice in the app or by other means.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at [email protected].